Frequently Asked Questions

How do I book a tour of a Gather Building?

Interested in either a private office space, dedicated desk, coworking or pay as you go membership in one of our locations and want to see more of the building? You can book a tour by going to:  https://workatgather.com/tour/

What is Gather’s pet policy?

Gather loves our members’ pets, but unfortunately most of our building owners do not permit animals in their buildings. The Art’s District location is the only location that is dog-friendly.

How do conference rooms and overages work? Can I book conference rooms more than a month in advance? 

For Members: Conference rooms can be booked through our member portal and can be booked as far in advance as you’d like. Charges won’t occur until the month of the scheduled booking. Once you have used your total allotted conference room credits for the month, the overages will be added to your following month’s invoice. 
For non-members: Bookings can be made by calling the Gather location of your choosing and speaking to our Community Managers.  

Does Gather charge members for utilities? 

No, all utilities are included with your Gather membership. 

What are the different workspace solutions that Gather offers? 

Gather offers private office space, dedicated desks, coworking space, and pay-as-you-go memberships. For more information on our workspaces, visit our solutions page: https://workatgather.com/pricing/

What are Gather amenities and where can I find a list of included benefits?

Coworking memberships and above include these amazing amenities:

  • Access to all 4 locations (24/7)
  • Business address with mail and package delivery
  • Notary Services
  • Conference room usage (150 coins included per month per membership)
  • Copier/printer/scanner/fax machine ($15 included per month per membership)
  • Beautiful kitchen space with appliances
  • Freshly ground local coffee and nitro cold brew 
  • Fresh fruit water
  • Beer on tap daily after 4pm
  • Access to phone booths
  • Access to podcast booths 
  • Community members in a wide variety of industries
  • Networking events, happy hours, and field trips

Below, you will find all location pages where you can see additional amenities provided at specific locations: 

What is your policy on working from another Gather location? 

Gather members who have our coworking membership and up have 24/7 access to all 7 of our locations and are welcome to use the coworking space and book conference rooms at any of those locations

Can I transfer my membership to another Gather location? 

Please contact your local community manager to discuss options and next steps. 

What is Gather’s response to COVID-19? 

At Gather, your health and safety is our top priority. Please visit our response to COVID-19 for further information. 

What types of businesses does Gather support? 

Gather offers workspace solutions for businesses both small and large. Companies and entrepreneurs working in Richmond and Hampton Roads areas seek us out because our locations provide a healthy work environment with a unique energy that is simply unparalleled in this market.

Is there a security deposit at Gather?

Gather requires a security deposit for private offices and suites, equal to one months rent.

How do you book a conference room and when are companies charged? 

Conference rooms can be booked through our member portal. Non-members must pay in full prior to their reservation. Exceptions are made on a situational basis. Please reach out to your community manager for more information.

How do I refer a company to be a Gather member and what are the benefits? 

We appreciate you thinking of us. Please visit our Gather member referral link: https://workatgather.com/member-referrals/ to learn more about our program and the benefits. 

What is Gather’s plant policy? 

If you have a private office space or dedicated desk you are more than welcome to bring in your own plants! Make sure to run this by your location’s community manager.  

What kind of events does Gather host at their spaces? 

Community events are an important part of Gather. We host many events throughout the month to bring community members together, including:

  • Weekly Cookie Hour (get-together with cookies provided by local bakeries). Cookies are in the communal kitchen area for members to grab at their convenience and socialize with other members.
  • End of Month Happy Hour (early evening community get-together) This is a great way for members to connect with each other in a fun and relaxed setting. Beer, cider, and wine are provided, as well as some other treats that vary from month to month. Various Other Business Events. Past events included snacks, live music, guest speakers, and more! 

How do I organize an event at my building? 

Speak to a community manager about hosting a business event with us. We love when members are able to use our space for their own events! 

What is Gather’s cancellation policy? 

Our Pay As You Go and Coworking memberships require a written 30-day cancellation notice, while our Dedicated Desks and Private Offices require a written 60-day cancellation notice.

What are your building hours? When are you open? 

Gather members  who rent a private office, dedicated desk or a coworking membership have 24/7 access to all Gather locations. Non-members can rent day offices or conference rooms at any Gather location during normal business hours (Monday-Friday, 8am-5pm).

Can I add mail and package handling?

Co-working, dedicated desks or private office members include a mailbox and package handling. We also have mailboxes available for $50/month, or $70/month if you want to include mail forwarding. Those with a mailbox membership can pick up their mail during our staffed hours which are Monday-Friday from 8am-5pm. 

What is your parking pass policy? 

Parking varies based on location. Please reach out to the location’s community manager and they can tell you about their specific parking options. 

Are your memberships month-to-month? 

Yes, Gather offers flexible month-to-month commitments providing you with the stability of an office along with the flexibility you need to grow your business. Gather also offers longer term commitments. For more information, please contact one of our community managers. 

What’s your policy for guests and children? 

Members may, from time-to-time, invite clients, customers, or other guests not working for the same organization as the Member to meet in appropriate spaces. In general, people who work in the same organization as the Member or people who are collaborating with the Member on revenue generating projects must have a day pass or be Members themselves to be in the space. Members shall be permitted to invite guests to special events provided however that these events must be pre approved by a community manager.